Large Russian companies have started monitoring...

The scandal broke out when photographer Irina Vasilivetskaya (user logra) wrote about bank tactics used to demand loan repayment. She said bank representatives would call at any hour and would often speak rudely.

“It is unacceptable to use the services of a bank whose employees call me at 7in the morning on a weekend to rudely demand a payment. I did not respond with a single rough word,” Irina writes in LiveJournal. She also provides an audio recording of the conversation.

Yevgeny Savenko (user ambro76), deputy chief operations officer at Alfa Bank, responded quickly. He asked the girl’s forgiveness and promised to investigate the conflict.

“We will do our best to prevent such behavior with regard to our clients. Following an investigation, I will take the appropriate action including the possible dismissal of the guilty party. I hope you will accept a modest compensation from me personally for the indignity, and will remain a client of

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